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Level-Up Lab: Dealing with Conflict
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Level-Up Lab: Dealing with Conflict

Learn about five conflict-handling styles and best use of each for your specific situations. Self-assessment included so you can understand your style and be flexible about when to use it or when to select a different style to affect a more positive outcome.

When: 11/19/2014
10:00 AM
Where: SWON Libraries Consortium Meeting Room 1st Floor
10250 Alliance Rd
Blue Ash, Ohio  45242
United States
Presenter: Melanie Blau McDonald
Contact: Racheal
513-751-4422 x10

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We all have to deal with conflict at some point. But for managers and supervisors it is particularly important that you understand conflict-handling styles and learn about your options beyond your comfort zone. How often do we find ourselves responding in the same old way, when it didn't work the last time? 

Learning Outcomes

  • Learn your conflict style(s) - you may have more than one
  • Learn other styles so that your options are expanded
  • Reduce workplace stress by applying your improved conflict resolution skills

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