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SWON News: SWON Visits

SWON Visits - Indiana Wesleyan - Cincinnati

Wednesday, December 19, 2012  
Posted by: Melanie
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I am often out and about visiting libraries throughout Southwest Ohio and Northern Kentucky.  I plan to share my visits with you, including catching up on my visits from earlier in the year as time permits.

Last week I visited Lisa Hayes, Librarian at Indiana Wesleyan University, West Chester (Cincinnati campus).  Lisa is our new Academic SIG convener and our meeting was focused around the upcoming programming for 2013 of student retention.

Indiana Wesleyan's student body is diverse, mostly made up of returning adult students and all of the students commute or attend online courses. Recognizing that retention is an issue at most post-secondary institutions we have developed the following five sessions.  We hope you'll join us. For specific dates, please check our calendar.  We will fill them in as dates/places are confirmed.

Session One - Current, Local Retention Programs and Literature Review
Description: Be ready to share your experiences regarding student retention, successes and failures.  What are you trying? How is it working?  Discussion led by Lisa Hayes, Off Campus Library Services Librarian at Indiana Wesleyan.  
Literature review discussion led by Lisa and Melanie.  If you already have a bibliography or specific articles you would like to share, please send them in advance to Melanie who will add them to the webliography at: (web page to be created).
Session Two - Retention and the Returning Adult Student or Other, Non-Traditional Student 
What are the factors affecting retention for this group?  What can we do to help? Measuring effectiveness of our efforts.
Discussion led by Lisa Hayes
Session Three - Starting a Campus Concierge Service
Workshop taught by Melanie (former concierge in another life, at the Copley Place Marriott in Boston, the largest conference property in Boston in 1985!)
  • What is a concierge?
  • How do I staff it?
  • Beyond staffing (what else do you need)
  • Measuring effectiveness
  • Getting it paid for (once you have demonstrated success)
Session Four - Retention starts at home, ensuring happy student library workers
Discussion led by Melanie - all student worker challenges are welcome and will be discussed
Session Five - Taking Reasonable Risks: Helping Your Institution Beyond the Rules
Sometimes our institutional silos/rules become barriers to progress and actually damage the achievement of a shared goal, in this case, improved retention. Open discussion about reasonable risk taking to help your institution with the goal without risking your job.

Lisa and I look forward to seeing you at these meetings.

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